Telus report an issue. This review uncovers the fraudulent activities of this .

Telus report an issue. Grievances must be submitted within 180 calendar days following the incident or action that is the subject of the member’s dissatisfaction. Many hang up there too, or give an ID code that isn't a Telus or a Telus contractor ID. Did you receive a suspicious message or call from an unknown number about undelivered package? Do not click on any of those links sent to you! It is a huge scam. com Down for everyone else or just you? Can't access Telus. How we report tower issues?. As soon as I realized the payments had been missed, I turned pre-authorized payment back on. Telus' mobile phone network supports CMS, HSPA Have problems with your phone or TV? Is your internet down? Check the current status of the TELUS network and get status updates on active service outages. CT on March 22 As you report more spam, Gmail is better able to automatically mark similar messages as spam. – TELUS Corporation (TELUS) today announced an update to its annual guidance for 2023 as a result of TELUS International’s (TI) updated full-year annual outlook as announced today, July 13, 2023. The balance that was on my my personal account was paid Need help with Optik TV? Explore our wide array of articles that will help you learn how to set up, troubleshoot and optimize your TELUS TV experience. MembersOnline Compare TELUS's security performance with other companies. Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Is the service down or not working properly? Here you see what is going on. I can’t find anything online to solve the issue. Crowdsourced wireless service reviews, dropped calls. etc) I expect issue is at the tower source. There is one that was broken a few years ago and temporarily repaired. Telus' mobile phone network supports CMS, HSPA If you've made a payment on your TELUS Mobility bill near or after your payment due date, you can report it online or by phone. Telus' mobile phone network supports CMS, HSPA Aug 9, 2025 · View complaints of Telus filed with BBB. ca your source for the latest news on Telus outage . 9 billion. Albert and north Edmonton include internet, TV, landlines and 911 services. No internet, problems with TV, phone? We'll tell you what is going on. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Support Troubleshoot Home Phone voicemail problems Troubleshoot Home Phone voicemail problems How to solve common voicemail access issues My mailbox is reset Contact TELUS Digital. This ensures we have all your account details and history available to resolve your concern. Get the latest updates on Canada’s fastest-growing national telecommunications company, including information on TELUS financial reports such as annual reports, information circular, annual information form and quarterly reports. Hello, I am wondering who I can report a broken Telus utility box to. Any idea why I get so much Telus spam? Do they just look up my carrier to get basic info as a foot in the door? Feb 24, 2023 · Telus, one of Canada's largest telecommunications providers, is reportedly investigating a potentially major breach of its systems after a threat actor posted samples online of what the person TELUS newsroom is your source for the latest TELUS news, including press releases, stories from our blog and information about our partnerships. Two months after a Manitoba man died of a heart attack during a lengthy 911 outage, Telus has concluded its investigation—yet the family and the province say critical questions remain unanswered. for existing TELUS customers. Asia is "significantly" more at The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Telus' mobile phone network supports CMS, HSPA and LTE. Worry less with a state-of-the-art fall detection device, starting from $50 /mo. The server logs show no interruption in traffic during these outages. Find out how to connect with us online, by phone or on social media.  We have had minor issues throughout the years, some Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Test the phone in another jack or with a different microfilter. We have dial tone on our 3 wireless home phones and a hardwired phone but none will receive or make calls I'm a Telus fiber customer with servers in a Montreal data center. Talking on this board has been pointless. Get support for your TELUS account and billing enquiries. C. See if Telus is down or it's just you. Telus internet service uses DSL technology. A "cable cut" caused the service disruption in St. 00 and gave the stock an "outperform" rating in a report on Monday. For faster assistance, check if there are specific Jan 9, 2024 · According to Telus' outage map as of 5 p. At some point in the last year, there was a technical issue on their end and Telus disconnected my pre-authorized payment without notifying me. There were about 177 calls to 911 made by 59 individual callers that went unanswered between about 10 p. Learn about Credit Monitoring, Credit Report and Score features that come with the TELUS Online Security Standard, Complete and Ultimate plans. Alternately I ask for their company ID. Below are some of the variations we have seen: Phishing with QR codes Fraudsters may claim to be a service provider Step 2 Restart your device Often messaging issues can be fixed by simply restarting your phone, similar to restarting a computer, it helps clear minor glitches often resolving various issues. Finally, Chad ** of TELUS Mobility contacted me to understand the issue. Is TELUS Communications down or not working properly? Here you see what is going on. For the past few months, about once or twice a week there is are 2-3 minute outages to my servers in a Montreal data center. Maybe they can replicate the problem and fix it, but I'm a pessimist. Telus outages and problems in Surrey, British Columbia. I often have to use wifi calling as I'm lucky to get 2 bars in my concrete condo. The online complaint form only takes about 15 minutes. Manage your account anytime, anywhere with the My TELUS app Need help with your account? Download the My TELUS app to effortlessly pay your bill, check your usage, change your plan, stay on top of your account and so much more. However, if you prefer written communication or have a non-urgent question Jul 13, 2023 · Vancouver, B. Check current status and outage map. The CCTS annual report, which tracks complaints between August 2023 and July 2024, highlights ongoing frustrations with Hello, I had a mobility account which I closed when I joined my spouse's EPP plan in July 2024. If your device has a removable battery, remove the battery and put it back in before turning your phone on again. Post yours and see other's reports and complaints Hi, I'm unable to access a singular IPv4 address, what's the best way to get support for this? The issue appears to be with the Telus WAN routing for this Jul 11, 2023 · Telus’ website states the issue started at 9:08pm on July 10th. Jun 25, 2025 · Dozens of Manitobans tried to reach emergency services during a Telus outage that stopped 911 calls from reaching a Brandon dispatch centre for a nearly 40-hour period in late March, the Jun 9, 2015 · Introducing TELUS Network Experience, an easy-to-use app that lets you provide feedback on your network experience directly to TELUS. This may be of interest: Cell Phone Reception I worked for telus Mobility in their escalations team until last month (took a layoff package). m. 5 days ago · Telus Corp. If you’re a Telus customer looking for assistance, you’re in the right place. Sep 2, 2025 · Fix Telus internet not working with 5 quick solutions. HSIA & NHP Repair Procedure Please report all service repair issues at the TELUS Assurance contacts below: HSIA Fibre Internet & DSL Contact support at: 1-855-872-8182 A Mar 21, 2025 · Telus Corp. Similar to fraudulent links or URLs, QR codes can be inserted into emails and texts to direct potential victims to fraudulent or malicious websites. Is Telus Down Outage Right Now? Telus is a leading telecommunications company in Canada, offering a wide range of services, including mobile, internet, television, and home phone. And I reset network settings on my phone per the agent recommendation but that didn’t solve the problem. T-T shares sank Friday after a downgrade by Bank of America over concerns that the company could be challenged to reduce its high leverage and meet dividend payout goals in its The purpose of this sub is to share the wisdom and experiences of working at TELUS International, previously known as Lionbridge. If there is an official from TELUS International here, they're probably under cover. This report includes data about your payment history, balance-to-limit ratio (how much you owe relative to your credit limit In these situations, the TELUS Health Quality Team will assist and strive to resolve any complaint within 30 days. 6 per cent over the same period a year ago to $4. Apr 22, 2025 · The B. Your report will be logged and forwarded to the TELUS Ethics office for investigation and resolution. May 21, 2025 · Bell, Rogers, and Telus are facing a possible nationwide internet service outage as Canadians struggle to get connected. In order to file your complaint, you need to be logged in to your My TELUS account. TELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you. Check the status of your TELUS Internet service for outages or service issues and alerts. is the most complained-about telecommunications service provider in Canada so far this year, as overall grievances by customers continue to rise in the sector. is partnering with Samsung to deploy what it calls Canada’s first commercial radio access network intelligent controller, a software platform that will help eventually deliver networks fully powered by artificial intelligence. Hello, I'm a Telus fiber customer with servers in a Montreal data center. The original story continues below: Some Telus customers appear to be going through a service outage. Unable to resolve your issue? Certain issues may need to be resolved through a TELUS Support Agent. Aug 20, 2025 · Learn how to protect yourself from online identity theft and fraud. If it's a billing issue filling a ccts only punishes consumers for the cost of them. This report by The Canadian Press was first published Sept. If the issue persists you will need to get the handset serviced. When I let them give their spiel it's obvious it is scam. We welcome the opportunity to improve our products and services, and appreciate your feedback on how to improve. Restart, check outages, reset settings, or try other fixes for a stable connection. Feb 20, 2025 · Navigating customer service can sometimes be a daunting task, especially when you’re facing issues with your phone services. There was a major error on my daughter's cell phone bill (the plan was not applied, and each individual transaction was charged) and I need to speak to You can report coverage issues here: 5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS FWIW I live in downtown Edmonton and have a Telus tower a block away. . We had an issue with our original box not connecting and after a very long service call with a very helpful Telus employee, it was decided to send us a new Telus Surrey User reports indicate no current problems at Telus Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Why so low when I have good financial habits? $7 I owed Telus for some additional fee that wasn't paid. com ? Solve this Outage problem once and for all! Find out instantly if Telus is down, experiencing issues or any downtime today. A credit score is a three-digit number that represents your creditworthiness. ” Rogers said it plans to respond to Telus’ application through the CRTC process. Telus Toronto User reports indicate no current problems at Telus Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Your credit score is based on the information in your credit report, which is a detailed credit history record. Each report includes FAQs, executive leadership team and board of directors Mar 24, 2025 · Understanding Telus Customer Service Options Telus offers multiple channels for customer support, including phone support, online chat, social media messaging, and in-store assistance. Albert You can visit the site that mentioned and report an issue, or reach out to our Mobility team directly at 1-866-558-2273 and they can investigate with you. Please help. At the moment, according to our data, telus. Report network related issues like dropped calls or poor voice quality. Map of cell phone reception problems and 5G coverage reviews for Telus, Rogers & Telus in Canada. For the past 3 days I've been experiencing packet loss at the interface from TELUS in Seattle to Level3 - who do I report this to at TELUS? How? I'm Telus outages and problems in Edmonton, Alberta. Jul 31, 2025 · Article on the TELUS Neighbourhood community with information on how to contact the TELUS Management team directly. for support using the chat window, or your preferred contact method. This decline was driven by lower service revenues in our two reportable segments: TELUS technology solutions (TTech) and Digitally-led customer experiences – TELUS Telus outages and problems in Calgary, Alberta. ca, problems appear to be occurring across the country. Have problems with your phone or TV? Is your internet down? Check the current status of the TELUS network and get status updates on active service outages. They then reported my missed payments to a credit bureau. We're not in full on dystopia yet, can we please get some simple tools to even alert Telus of issues? Every time, it's hours just to report the issue, if there's even customer service working. rises cost because it's around 350$ per ccts complaint filed against the telecommunications carrier. If the issue is only on one handset, it could be an issue with the phone, microfilter or jack. For urgent issues or account inquiries, calling may be the fastest method. Read about device safety and security here Check your balance and statements from TELUS, financial institutions, credit card and utility companies as soon as you receive them and report any suspicious activity immediately Check your credit bureau once a year for errors or unusual activity. 1-866-558-2273 or *611 from a TELUS handset Cyber Security: If you would like to report a cyber security related problem with a TELUS product or service, please email details of the issue to Towers have gone up near me and cell service has suffered. Get email notifications whenever TELUS Health Virtual Care creates, updates or resolves an incident. com is working fine, but single failures are possible. 5 days ago · Telus tapped long-time equipment vendor Samsung for the first Canadian deployment of an AI-powered radio access network (RAN) intelligent controller (RIC), marking AI’s continued progress in If your smartphone is lost or stolen, learn how to find your lost device or disable it. The more people that complain, either through the link I posted earlier or by calling Telus directly, the more attention Feb 10, 2025 · Finding the Right Number for Telus Customer Service The first step in reaching Telus customer service is knowing which number to call. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. If telus. Telus agreed to forgive the $7 when I called them 6 years later but wouldn't work with me to clear my credit. Canada has two national credit bureaus: I called Telus on Nov. 1 about my house phone that suddenly stopped working. Telus Edmonton User reports indicate no current problems at Telus Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Are you also wondering if TELUS Communications is down or currently up? Real-time outages and problems for TELUS Communications. Telus' mobile phone network supports CMS, HSPA What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links. Sometimes there may be alternate solutions. Based on the date, this must relate to when I first joined Telus with the "buy it back" program, but this has been paid in full for years. I added website moni I'm a Telus fiber customer with servers in a Montreal data center. Learn how to set up your TELUS Mobility device & account, manage mobility plans and solve common issues. May 8, 2024 · Vancouver, B. Mar 12, 2024 · I also have the same issue with my credit score continuing to list an open Telus account with a balance owing from August 2020. Nov 20, 2023 · The CAFC is receiving reports of fraudsters using QR codes in various scams to steal your personal information and/or money. Telus Outage Map The map below depicts the most recent cities in Canada where Telus users have reported problems and outages. Literally days of talking to Telus have been pointless. With a strong network and customer-focused approach, Telus provides reliable and innovative solutions to its customers across the country. 00 to C$26. We live in the GTA and I’m lucky to get 1-2 bars of service in my home and neighborhood consistently. How It Works: Dynamic Reporting: Each marker on the map represents a report submitted by a Is Telus. Telus Calgary User reports indicate no current problems at Telus Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. senior says that back in January 2025, he reached out to Telus the telecom provider to complain about increases in his monthly bill. Each option has its advantages depending on your needs. Jul 16, 2023 · Since many people in my town A0N 1T1 complaining of same issue but uses difference services (Bell, Telus. g. This review uncovers the fraudulent activities of this Sep 11, 2025 · “Some can be resolved quickly, while others present issues that require additional information from the parties and careful assessment of the evidence before a decision can be issued. Hello, Any ideas on how to submit a formal complaint or contact the ombudsman? First issue is that when I went through the EPP pricing tool it Apr 30, 2025 · A new report says Telus Corp. The customer service agent said that someone was going to come to my building to I was able to report the issue to Telus and they have forwarded the issue to their spam department, who will NOT contact me. Also, learn how to restore services once you find it. com does not work for you, then report your problem and write a comment. Later, Cristian ** got in touch with me and spoke to me. How do I report this to Telus in the most EFFECTIVE way? Real-time overview of problems with Telus. The sub is NOT official, and all the discussions and contributions shared here are purely based on our own experiences as employees/independent contractors. Telus down? Check whether Telus. Telus outages and problems. Telus TV relies on satellite or internet television (IPTV). He almost resolved the issue gently in the last week, March 04, 2025. BBB helps resolve disputes with the services or products a business provides. Rogers, Bell, and Telus continue to top the list of telecoms generating the most consumer complaints, according to a new report from the Commission for Complaints for Telecom-television Services (CCTS). Aug 1, 2024 · Telus outage videos and latest news articles; GlobalNews. Find the steps for both Apple and Android mobile devices. If you are experiencing problems with Telus, please submit a report below. I used an app to show how strong signals are but all towers in my reach basically saying no signal. Real-time problems and outages for Koodo. Telus Mobility down? Check whether Telusmobility. Is Telus. This interactive map offers a clear, up-to-date overview of problem areas, helping you stay informed about the current status of Telus services today. It appears that Telus only recently added outage information to its website. Fffffuuuckkk Telus. It ranges from 300 to 900, with higher scores indicating better credit health. net ? Solve this Outage problem once and for all! Click here to access and download all of TELUS' quarterly reports, as well as news releases, supplemental investor information and financial statement. Mar 8, 2025 · I do NOT owe Telus any money - could not owe any money because the cellular account was never activated - but now there is some mysterious number showing on an open Telus account that is affecting my credit rating. We're here to help! Learn how to report unwanted spam messages directly from your phone. If your issue remains unresolved after speaking with customer service, you’re in the right place to file a complaint. Get online support for your TELUS Mobility services. How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. , outages in St. Stay informed and up-to-date on current Telus status. Sep 13, 2023 · Telus Communication executive customer service contacts If all of these contacts fail and a person still can’t resolve their issue then they need to go though the Commission for Complaints for Telecom-Television Services here in Canada. Click here to access and download the archive of TELUS' annual reports. Depending on your needs—whether it’s for mobile services, internet issues, or billing inquiries—you may need different contact numbers. The A new tower takes many years. According to Downdetector. Get help with troubleshooting your TELUS Internet connection issues with our interactive tool as well as videos. Jun 3, 2025 · Some residents say they're frustrated over inconsistent communication from Telus, as the company handles several outages in the region due to copper wire thieves. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. Learn about data breaches, cyber attacks, and security incidents involving TELUS. We have had TELUS for years, home security, tv and internet and recently switched over our mobile. It was reported on my credit report as 15 seperate 90+ days late payment. Sep 20, 2023 · According to a new report from insurance broker Aon and TELUS Health, 35% of workers in Asia have a high mental health risk profile, and 47% having moderate risk. User reports indicate no current problems at Telus Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Report the text to TELUS by forwarding the message to 7726 with the word “SPAM” in the body of the message. May 1, 2025 · I have been using Telus without issue for over ten years. The general customer service number for Telus is 1-866-558-2273. Instructions on how to forward text messages can be found on your device manufacturer’s website (e. May 21, 2025 · Bell Canada says a widespread service disruption affecting users in Quebec and Ontario has been resolved. Nov 7, 2024 · "Earlier today, TELUS Digital Experience (TELUS Digital) also reported its third quarter results, delivering stable financial performance as compared to the prior quarter, signifying a positive step on the recovery trajectory, and we are eager to drive further improvements as we advance our growth objectives. Each of these EthicsPoint report recipients as had training in keeping these reports in the utmost confidence. Learn how to solve issues you may face when travelling with your smartphone. Please complete this form to file a grievance. TELUS Service status Step-by-step instructions to review and report TELUS service interruptions. Many customers have lost all they have worked hard for as a result of this scam email or call. 11, 2025. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Jun 25, 2025 · About five dozen Manitobans tried to reach emergency services during a Telus outage that stopped 911 calls from reaching a Brandon dispatch centre for a nearly 40-hour stretch this spring, the telecommunications company disclosed in a report to Canada's telecom regulator. Find support articles to help you resolve your concerns quickly. The repair Sep 12, 2025 · Scotiabank boosted their target price on TELUS from C$25. : When you click the "report spam" icon or manually move an email into your Spam folder, Google will receive a copy of the email and may analyze it to help protect our users from spam and abuse. – TELUS Corporation today released its unaudited results for the first quarter of 2024. This article provides useful tips and insights on how to effectively resolve common issues with Telus phone customer service. May 22, 2024 · TELUS Scam is one of the fast rising phishing scam tactics on the internet recently. 5 days ago · Telus Outage Map: Track Live Service Disruptions Explore the real-time Telus outage map, displaying ongoing user-reported issues from around the world. I would like to report a downed phone line in Grove Meadows Spruce Grove Alberta  EthicsPoint makes these reports available only to specific individuals within EthicsPoint who are charged with distributing the report. If the issue is experienced on multiple handsets within the home, go to step next step. I spoke with an agent and a supervisor at At TELUS our long-standing commitment of putting customers first fuels every aspect of our business. Consolidated operating revenues and other income decreased by 0. First step is people reporting problems to Telus directly so that they know there is an issue in an area. net Down for everyone else or just you? Can't access Telus. com server is down right now or having outage problems for everyone or just for you. Having issues with your TV, internet and phone? Is your service provider not cooperating? File a complaint with the CCTS. The CCTS is here to help you resolve your complaints between you and your telecom service providers. Jan 15, 2025 · This all sounds like deja vu, once again. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Using Pixel 8 and after recent June feature drop update, my signal barely gets 1 bar. Telus outage and reported problems map Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Learn how to easily update your account, view your bills, set up payment options and more. usepwrp zuau whmoddk gcajswr tmpvsc xkqx svhr wstczz ukqphbj fedwts